Contact Us
We're Here to Help
Welcome to Delvuniq!
Thank you for shopping with us. If you have any questions about our products, orders, shipping, returns, refunds, or other customer service matters, please feel free to contact us.
Delvuniq is an online retail brand operated by Xichang Xiling E-Commerce Co., Ltd., established on October 15, 2025.
We are committed to providing clear communication and helpful customer support to shoppers in the United States and other international markets.
Customer Support
Email: info@delvuniq.com
Phone: [Insert Verified Customer Service Phone Number with Country Code]
Our customer service team can assist you with:
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Product information and availability
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Order status and tracking inquiries
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Shipping and delivery questions
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Order cancellation requests
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Returns, exchanges, and refunds
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Payment and checkout inquiries
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General questions and feedback
Please include your order number, if applicable, and a brief description of your inquiry so we can assist you more efficiently.
Contact Form
You can also reach us by submitting an inquiry through the contact form on this page.
Please provide the following information:
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Your Name
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Email Address
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Order Number (if applicable)
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Message
Our customer support team will review your inquiry and respond as soon as reasonably possible.
Shipping & Order Assistance
Delvuniq offers worldwide shipping, with the United States as our primary market.
Order Processing Time: Approximately 1–2 business days.
Estimated Shipping Transit Time: 7–12 business days.
Shipping Fees:
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Free shipping on orders of US$50 or more.
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US$6.99 shipping fee for orders under US$50.
Actual delivery times may vary depending on the destination, customs procedures, carrier operations, and other factors.
For shipping inquiries or order assistance, please email info@delvuniq.com.
Returns & Refunds
If you need assistance with a return, exchange, refund, or order cancellation, please contact our customer support team before returning any products.
Returns & Refunds Email: info@delvuniq.com
Return Address:
No. 11, Group 4, Jinzhu Village, Gaocao Hui Ethnic Township, Xichang City, Liangshan Yi Autonomous Prefecture, Sichuan Province, China
Returns and refunds are subject to our published Return & Refund Policy.
Please review the policy for eligibility requirements, applicable time limits, return shipping responsibilities, and refund procedures.
Company Information
Brand Name: Delvuniq
Legal Company Name: Xichang Xiling E-Commerce Co., Ltd.
Company Establishment Date: October 15, 2025
Registered Business Address:
No. 11, Group 4, Jinzhu Village, Gaocao Hui Ethnic Township, Xichang City, Liangshan Yi Autonomous Prefecture, Sichuan Province, China
Business Type: Online Retail & General Merchandise E-Commerce
Primary Market: United States
Shipping Coverage: Worldwide
Customer Support Email: info@delvuniq.com
Customer Service Phone: [Insert Verified Customer Service Phone Number with Country Code]
Last Updated: August 17, 2026
Operated by: Xichang Xiling E-Commerce Co., Ltd.
Customer Support: info@delvuniq.com